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Returns

Leather: All leather goods are handmade to order, please consider this as you are purchasing an item. Returns are accepted on unused items within 7 days of the date you received your purchase. Customers are responsible for return shipping costs. 

Jewelry: Returns are not accepted on jewelry orders. Dear Survivor is not responsible for lost earrings. 

*all sale items are final

Repairs

Repairs are offered for well loved items. If an item is damaged during shipping, please contact us as soon as the item is received. Sincerest apologies, but lost earrings will not be replaced. 

Care

Leather wears well with time. The item will break in and change with frequent use. Lean into it. Let it happen. Don't be afraid of a little rain. Let the oils from your skin alter it. Breaking it in is a beautiful process. For lighter color leathers, be aware that dark wash jeans may bleed into the leather. 

Sadly, the copper jewelry will tarnish. Think of the penny. If you aren't happy with it's ever evolving shade (send me a pic if yours gets to green!), copper is easy to polish and bring back to it's former glory with simple household items. Ketchup and a q-tip is the easiest solution, or a mixture of equal parts salt, white flour, and lemon juice. 

As for the stone earrings, love them gently. Remember they are natural minerals and may be discolored by hair products and water.